Privacy Policy

Effective date: November 10, 2026

This policy explains what information kristencronin.com collects and how it is used. The site is operated by KMC Ascent Holdings LLC and Chief Collective LLC ("we" or "us"), based in Metro Detroit, Michigan, USA. If you have a question at any point, email kristen@chief-collective.com.

What we collect

When you complete the form on our Contact page, we collect what you choose to share: your name, email address, phone number if you provide it, company or organization, role, the areas you are interested in, when you would like to begin, which description fits you best, where you are in deciding to invest in support, what you want to change or build in the next 12 months, why now, and how you heard about Kristen. If you check the newsletter box, we record that choice as well.

When you visit the site, our website host and our CRM use cookies to collect basic technical information, such as the pages you view, your browser and device type, and how you arrived at the site.

How we use it

We use the information you submit to respond to your request, schedule a complimentary discovery session, and manage our relationship with you. As the form states, that includes contacting you about your discovery session and related opportunities with Kristen Cronin, Chief Collective and MAPS Coaching. If you opted in to the newsletter, we send it to you each week. Our emails may use standard tracking that shows whether an email was opened or a link was clicked, so we can improve what we send. We use site data to keep the site working and to understand, in general terms, how visitors use it.

What we never do

We never sell your information, and we do not share it with anyone for their own marketing.

Who helps us

A small number of service providers handle information on our behalf so we can run the site and stay in touch with you. Our website host is Squarespace. Our CRM is HubSpot, which stores form submissions and notifies Kristen when one arrives. Our email provider delivers the newsletter. We may also disclose information when the law requires it.

Cookies and analytics

Squarespace uses cookies to make the site function. HubSpot's tracking code places cookies that record the pages you view and your visits to the site. If you submit the form, HubSpot can connect your earlier visits to this site with the information you submitted. We do not use advertising pixels from social media platforms. You can block or delete cookies in your browser settings, though some parts of the site may not work as well without them.

Do Not Track

Some browsers let you send a Do Not Track signal. This site does not currently respond differently to those signals. Third parties, including HubSpot, collect information about your visits to this site over time through the cookies described above.

Your choices

Every email we send includes an unsubscribe link, and you may unsubscribe at any time. To ask to see, correct or delete the information we hold about you, email kristen@chief-collective.com. We may need to confirm your identity before we act on a request, and we will respond within a reasonable time.

How we protect it

We keep your information with reputable service providers and use reasonable safeguards to protect it. No method of sending or storing information online is completely secure, so we cannot promise absolute security.

How long we keep it

We keep your information for as long as we need it to respond to you and manage our relationship, or for as long as the law requires. When it is no longer needed, or when you ask us to delete it, we remove it.

Children

This site is for adults and is not directed to children under 16. We do not knowingly collect information from anyone under 16. If you believe a child has sent us information, please email us and we will delete it.

Links to other sites

The site links to LinkedIn, Instagram, Facebook and chief-collective.com. Those sites have their own privacy policies, and we are not responsible for how they handle your information.

Changes to this policy

If we update this policy, we will post the new version on this page and change the effective date at the top.

Contact

For any question about this policy or your information, email kristen@chief-collective.com.

KMC Ascent Holdings LLC and Chief Collective LLC
Metro Detroit, Michigan, USA